Return & Refund Policy
Your satisfaction matters to us. Dyranex Daily Goods accepts returns and refunds under the following conditions:
Return Window
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Returns are accepted within 7 days of delivery.
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Requests made after 7 days will not be approved.
Processing Time
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Returns and exchanges are processed within 10 business days after the returned item is received.
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Approved refunds are issued within 5–10 business days.
Return Conditions
Items must:
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Be unused, unwashed, and in original condition
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Include original packaging, tags, and labels
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Not show signs of damage caused by customer misuse
Refund Method
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Refunds are issued to the original payment method used at checkout.
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Processing time may vary depending on your bank or payment provider.
Non-Returnable Items
We do not accept returns if:
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Items show signs of use or damage
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The return request is outside the allowed timeframe
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Damage is caused by improper handling
How to Request a Return
Please contact us with your order number and reason for return:
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Email: contact@dyranex.store
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Phone: (305) 555-1020